HogLights Warranty Policy

HogLights Warranty Information

We stand behind every product we sell. HogLights is committed to quality, and we back that up with a genuine 7-year limited warranty on our LED motorcycle lighting products. This warranty is designed to give you peace of mind — because your ride deserves better than just “12 months and good luck.”

What's Covered

We offer a limited warranty to the original purchaser for our sealed 12-volt LED lamps and lighting products. If a product fails due to a manufacturing defect in materials or workmanship, we’ll replace it — simple as that.

This warranty applies to the original installation and is not transferable. Covered product series include:

  • 55xx series: 7” round, oval, triangular sealed lamps
  • 40xx & 45xx series: 5.75” round sealed lamps
  • Fxxx, BMxxxx, DMxxxx, YMxxxx, SBxxxx, HLAxxx sealed lamps

Each is covered for 84 months (7 years) from the date of manufacture.

What’s Not Covered

Your warranty does not cover failures caused by:

  • Abuse, neglect, or impact damage (cracks, dents, scratched lenses)
  • Improper installation (e.g. pinched wires, wrong year/model fitment)
  • Modifications or alterations (cut plugs, altered wiring, custom housings)
  • Chemical exposure (certain cleaners can damage lenses or housings)
  • Voltage spikes or over-voltage from electrical systems or accessories
  • Corrosion or damage caused by long-term environmental exposure

Note: Water ingress caused by a manufacturing defect (e.g. poor sealing) is covered under warranty. General wear and tear, damage from misuse, or improper fitment is not.

Condensation vs Water Ingress

Condensation is common and not considered a defect. It happens when moisture inside the lamp forms small droplets — especially in LED lights that don’t heat up much.

Water ingress, on the other hand, is when water leaks into the housing due to a fault. If this is caused by a manufacturing defect, it’s covered under warranty.

Condensation Water Ingress
Small moisture droplets on the lens. Will usually clear with use. Visible pooling or water inside the light. Indicates a leak.
Condensation Image Water Ingress

How to Make a Warranty Claim

If you believe your product is faulty and covered under warranty, here’s what to do:

  1. Contact us at support@hoglights.com.au or phone +61 7 3350 3000
  2. We’ll issue you a Return Authorisation Number (RAN)
  3. Return the product to HogLights at:
    67 Araluen Street, Kedron QLD 4031 Australia
    Include your invoice and a written explanation of the fault
  4. The item will be inspected and tested. If it's covered, we’ll send a replacement at no cost to you

Please note: Return shipping to HogLights is at your cost. Items not covered under warranty will not be returned unless requested in writing.

Your Rights Under Australian Consumer Law

This warranty is in addition to your rights under the Australian Consumer Law. If a product has a major failure, you’re entitled to a refund or replacement. If the failure is minor, we will repair or replace it at our discretion.

Nothing in this policy limits your statutory rights. Read more about your rights at ACCC.gov.au.

Other Important Notes

Chemical Exposure

Some cleaners can damage lenses. Avoid harsh or solvent-based chemicals. Use mild soap and water, denatured alcohol, or approved lens cleaners only.

Installation Responsibility

Incorrect fitment or wiring damage is not covered. Always confirm compatibility with your bike and follow supplied installation instructions.

Modifications

Any alterations — like trimming housings, modifying plugs, or using non-compatible mounts — will void the warranty.

LED Compatibility

LEDs use less current than halogen bulbs and may affect older electrical systems. Always test compatibility and avoid using non-approved adapters or wiring.

Disposal

Our products do not pose chemical risks and can be safely disposed of in standard landfill where allowed.

Heat Warning

Like all lights, HogLights products generate heat during use. Avoid placing them near flammable materials.