Denali's products are designed and tested to withstand the most extreme conditions on earth. And if you're like us, you're going to put these products to the test!
Denali's warranty is limited to repair or replacement of the purchased item at our discretion. The warranty does not cover damage caused by normal wear, abrasion, misuse, improper installation, accidents, alteration, disassembly of electronics, or damage to original parts of the vehicle related to crashes, improper installation, or improper use. Coverage is limited to the original purchaser of the item from Denali Electronics and does not extend to used items purchased through 3rd parties (Craigslist, eBay, etc.). Warranties are limited to those expressly provided above. All other warranties, including implied warranties of merchantability and fitness for a particular purpose, are specifically excluded. Shipping charges to Denali Electronics are the responsibility of the customer.
To process a warranty claim our sales representative will either send you a replacement part or request the product to be sent back for inspection. Once the product is inspected, our warranty team will either repair the product to working condition, or provide a new product replacement if the product can not be repaired. Denali Electronics will pay to ship the repaired or replaced item back to customers.